Accessing support

Support is free and confidential *

  • 1Confidentiality
  • Anything that you talk to us about is confidential and will not be shared with anyone else without your permission. There are three reasons when we have to (legally) break confidentiality, but we will discuss this with you first. These are:
  • If you tell us that a child or vulnerable adult is at risk of harm
  • When there is a serious risk of harm to you
  • When there is a court order or other legal requirements to do so
  • Get in touch if you have any questions about this. Our helpline and email support is completely anonymous.

Any sexual activity that you did not want can bring about physical, emotional and behavioural changes. This is normal. These feelings can affect you, your day-to-day life, and friends and family around you.

  • We are here to help you deal with the impact of what you have been through.
  • We will support you if the assault happened recently, or whether it happened many years ago.
  • We will support you if you were abused as a child or assaulted as an adult.
  • You do not have to have informed the Police, or anyone else. If you want to make a report to the Police, we will guide you though it.

To contact us for support, simply email or call our helpline on 01452 526770.

“No matter what happened to you, or how you reacted, you did not make it happen, it is not your fault. The attacker or abuser was to blame”

If you have experienced rape, sexual assault or abuse very recently, and wish to report the crime, contact the Police (dial 999 in an emergency or 101 if you are not in immediate danger) or Hope House Sexual Assault Referral Centre on 0300 421 8400.

They will listen to you, take evidence and guide you through the initial legal process. Physical evidence can be gathered within 7 days of the offence.


Supporting you

Trained support workers listen and believe what you say. They help you focus on a better future and can offer advice, guidance and signpost you to other organizations that may help. We offer advice if you want to report an incident to the police, and guide you through the legal process.

Accessing support for the first time

At first, talking about your experiences can be a difficult thing to do. Around half the calls to our helpline (01452 526770) are silent – don’t worry if it takes a while for you to want to speak, we’ll listen when you do. You don’t have to tell us your name. Our phone system masks your number so you can choose to talk anonymously.

You can also contact us, and get support by email Our email software hides your email address so we won’t know who you are until you choose to tell us, or not!

Telephone helpline

Call 01452 526770

Our helpline is open five days a week: Monday , Tuesday, Wednesday, Thursday and Friday from 6.30pm – 8.30pm and Monday and Thursday 12.00pm – 2.00pm. There is a confidential out-of-hours answerphone, if you leave a message we’ll call you back within 24 hours during the week.


Email support service

Our anonymous email service is good if you feel unable to talk about your experience, fears and feelings; if you are hearing impaired, or if it’s more convenient for you to get support through writing.

You might find that email and/or phone conversations are the best way for you to move forward. You can also choose to be supported through one-to-one counselling, group activities where you can meet other survivors and accessing our self-help guides.

One-to-one therapeutic support

Therapeutic support offers you the space, and time, to talk through your thoughts, feelings, and options with a specialist support worker. Your one-to-one support will continue until you feel able to move on. Many survivors decide to continue support through our Open Group activities (see below). We can meet you at our centre in central Gloucester, or at a safe and convenient location elsewhere. We’re happy to give one-to-one dedicated support by telephone too.


Open group activities

It can be really useful to meet others who have gone through what you have. Our group activities programme for survivors gives you the chance to do that. You don’t have to have received support from our helpline volunteers or specialist support workers to attend.

Just give us a ring on 01452 305421, or email and let us know which group you would like to join.

We always post the dates of group meetings on Facebook and Twitter. Find us on both by searching for @glosrasac.

Friendship Group

Run by survivors , the group offers an opportunity to meet friendly, understanding people, and to forge friendships

Stroud Friendship Group

When: third Tuesday of every month, 12.30 – 2pm
Where: safe, central Stroud café which open just for us
More information and to join: contact




Forest of Dean Friendship Group

When: one Thursday every month 10.30am – 12 noon
Where: quiet location in Coleford
More information and to join: contact




Gloucester Friendship Group

When: second Tuesday of every month
Where: our safe, private building close to Gloucester train station



Creative Art Group

An opportunity for creative self-expression led by arts-practitioner Katie McCue

When: Third and Fourth Tuesday of every month, 6.30 – 8.30pm
Where: our safe, private building close to Gloucester train station

To book a place on our art group please contact call our admin line 01452 305421 or contact your specialist support worker.

Gloucester Family Group

This is a new groups for friends, parents, carers, family and partners who are supporting survivors of sexual assault and abuse. It’s a chance to share experiences and find ways to help support the person you care about.

When: First Tuesday of every month, 6.30 – 8pm
Where: our safe, private building close to Gloucester train station


Feel free to contact us if you’d like to find out more before coming along to a group activity

We plan to increase the range of activities and venues across the county so that women in rural areas have access to this support: please contact us if you would like to know more

Friendship Group Dates

Gloucester:– 9th Jan, 13th Feb, 13th March, 10th April, 8th May, 12th June, 10th July, 7th Aug, 11th Sept, 9th Oct, 13th Nov, 11th Dec

Stroud: 16th Jan, 20th Feb, 20th March, 17th April, 15th May, 19th June, 17th July, 21st Aug, 18th Sept, 16th Oct, 20th Nov, 18th Dec.

Forest of Dean:  Dates for 2018 are 25th Jan, 22nd Feb, 29th March, 26th April, 24th May, 28th June, 26th July, 30th Aug, 27th Sept, 25th Oct, 29th Nov.

Art group: 16th Jan, 20th Feb, 20th March, 17th April, 15th May, 19th June, 17th July, 14th Aug, 18th Sept, 16th Oct, 20th Nov, 18th Dec

I am message box. Click edit button to change this text.

Advice and advocacy

We will tell you about your options and guide you through the criminal justice system if you wish to report your experience to the Police.

We can also help you connect with other organizations with specialist expertise that can help your particular circumstances See our resources and guides

For anyone who has experienced rape, sexual assault or abuse very recently, and wishes to report the crime, contact the Police (dial 999 in an emergency or 101 if you are not in immediate danger) or Hope House Sexual Assault Referral Centre. They will listen to you, take evidence and guide you through the inital legal process. Physical evidence can be gathered within 7 days of the offence


Self-care Resources and guides



We’re happy to post a printed copy of our self-help guide to you if you email us at with your postal address.

Independent Sexual Violence Advisor (ISVA)

Independent Sexual Violence Advisor (ISVA) can support and advise people who have been raped or sexually abused. The ISVA will offer practical and emotional support for anyone who has reported to the police or is thinking about doing so. The ISVA will be sensitive to your needs and will help you to make informed choices.

Our Independent Sexual Violence Advisor (ISVA ) offers a free and confidential specialist service providing  practical help and emotional support to anyone who has been raped or sexually assaulted at any time in their lives.


Sometimes it can be difficult to talk to your family, friends or partner about what has happened to you or you may not have told anyone at all. The Independent Sexual Violence Advisor can provide the opportunity to talk in a safe and confidential environment. The ISVA service is about helping you to make informed choices, not about telling you what to do.


The ISVA can support you in a number of ways:

  • To help you decide if you wish to report to the police and give you information about the legal process and your rights
  • Liaise with the police and prosecution service on your behalf and advocate when needed.
  • Support you from report through to court
  • Identify what other support you may need and help you get other specialist support, e.g. counselling, mental health support, sexual health, substance and alcohol misuse

What to expect:

  • The ISVA will contact you and arrange to meet with you if you wish
  • You will not be expected to talk about what’s happened. The ISVA will be aware of this and will focus on supporting you through this difficult time.


How you can get the ISVA service:

You can ask for a referral to the service from the Police, NHS or any other agency.

Or, you can self-refer by calling us on 01452 305 421

Talk to us

PO Box 16, Gloucester, GL4 0RU

General enquiries: 01452 305421 or email

Helpline: 01452 526770  or email

Start typing and press Enter to search

Shopping Cart