Accessing support
Support is free and confidential
- Confidentiality
- Anything that you talk to us about is confidential and will not be shared with anyone else without your permission. There are three reasons when we have to (legally) break confidentiality, but we will discuss this with you first. These are:
- If you tell us that a child or vulnerable adult is at risk of harm
- When there is a serious risk of harm to you
- When there is a court order or other legal requirements to do so
- Get in touch if you have any questions about this. Our helpline and email support is completely anonymous.
Any sexual activity that you did not want can bring about physical, emotional and behavioural changes. This is normal. These feelings can affect you, your day-to-day life, and friends and family around you.
- We are here to help you deal with the impact of what you have been through.
- We will support you if the assault happened recently, or whether it happened many years ago.
- We will support you if you were abused as a child or assaulted as an adult.
- You do not have to have informed the Police, or anyone else. If you want to make a report to the Police, we will guide you through it.
To self refer simply call our admin line 01452 305421 during office hours Mon – Thurs 9.00am – 5.00pm and Fri 9.00am – 4.30pm.
“No matter what happened to you, or how you reacted, you did not make it happen, it is not your fault. The attacker or abuser was to blame”
If you have experienced rape, sexual assault or abuse very recently, and wish to report the crime, contact the Police (dial 999 in an emergency or 101 if you are not in immediate danger) or Hope House Sexual Assault Referral Centre on 0300 421 8400.
They will listen to you, take evidence and guide you through the initial legal process. Physical evidence can be gathered within 7 days of the offence.
Referral
Emotional Support Referral
If you would like to self refer for emotional support with one of GRASAC’s specialist support workers please contact us directly.
via telephone: – admin line 01452 305421 during office hours Mon – Thur 9.00am – 5.00pm and Fri 9.00am – 4.30pm
ISVA Service Referral
If you would like to self refer/refer someone else for support to GRASAC’s ISVA service please complete the below form which can be sent to us:
via email: -ISVAreferral@glosrasac.org.uk (please note our email is not secure, we recommend professionals send referrals via egress)
Alternatively you can call our admin line 01452 305421 during office hours Mon – Thur 9.00am – 5.00pm and Fri 9.00am – 4.30pm
Supporting you
Trained support workers listen and believe what you say. They help you focus on a better future and can offer advice, guidance and signpost you to other organisations that may help. GRASAC offer advice if you want to report an incident to the police, and guide you through the legal process.
Telephone helpline
We need to make you aware that our helpline has now come to an end however, there is a National Helpline that is being provided by the National Rape Crisis Network of which we are part of. The National Helpline is open 24 hours a day 7 days a week which offers a more accessible service for you.
The National Helpline number is 0808 802 9999
If you are living in Gloucestershire and wish to refer yourself to our service for support, you can contact our office on 01452 305421 Monday – Thursday 9.00am – 5.00pm and Fridays 9.30am – 4.30pm.
Accessing support for the first time
At first, talking about your experiences can be a difficult thing to do. Around half the calls to our helpline (01452 526770) are silent – don’t worry if it takes a while for you to want to speak, we’ll listen when you do. You don’t have to tell us your name. Our phone system masks your number so you can choose to talk anonymously.
You can also contact us, and get support by email support@glosrasac.org.uk. Our email software hides your email address so we won’t know who you are until you choose to tell us, or not! (please note this email is for emotional support, for referrals or general enquires please contact us via info@glosrasac.org.uk)
Email support service
We are currently experiencing technical difficulties with our email support service. If you have emailed and not had a response we may not have received your email or our responses have come back as undelivered. We are working hard to get this resolved ASAP. In the meantime if you require support please have a look at the other useful organisations section of the website.
(Please note this email is for emotional support, for referrals or referral enquiries please contact us via info@glosrasac.org.uk)
support@glosrasac.org.uk
GRASAC’s anonymous email service is good if you feel unable to talk about your experience, fears and feelings; if you are hearing impaired, or if it’s more convenient for you to get support through writing.
You might find that email and/or phone conversations are the best way for you to move forward. You can also choose to be supported through one-to-one therapeutic support and group activities where you can meet other survivors and access our self-help guides.
One-to-one therapeutic support
Therapeutic support offers you the space, and time, to talk through your thoughts, feelings, and options with a specialist support worker. GRASAC offers up to 20 sessions of 1:1 support to women and girls aged 13+. Men and boys aged 13+ are offered up to 18 sessions. Many survivors decide to continue support through our Open Group activities (see below). GRASAC Specialist Support Workers can meet you at our centre on the outskirts of Gloucester, or at a safe and convenient location elsewhere. The team can give one-to-one dedicated support by telephone and video call too.
Open group activities
It can be really useful to meet others who have gone through what you have. Our group activities programme for survivors gives you the chance to do that. You don’t have to have received support from our helpline volunteers or specialist support workers to attend.
If you aren’t currently accessing support from us we will need to take a brief referral before you attend any of our groups. You can do this by calling us on our admin line 01452 305421, and let us know which group you would like to join.
Friendship Group
Run by volunteers, the group offers an opportunity to meet friendly, understanding people, and to forge friendships.
Friendship groups are currently held once a month.
Cheltenham friendship group runs on a Monday evening 6.30pm – 8.30pm. Stroud friendship group runs on a Wednesday morning 10am – 12pm.
For any further information and to refer for groups please call our admin line 01452 305421
Hope and Cope
Hope and Cope is a new Programme that we are offering to clients that are on our waiting list.
This course is for survivors of rape or sexual abuse who want to understand and process their own personal reactions to their experience. This can include how they think, how they feel, how they behave and how they see the world.
Exploring these common reactions and feelings can be the first step towards understanding yourself and your reactions.
These sessions give you the tools to feel safer, stronger and more in control, through providing information, understanding and finding healthy ways of coping. Each session will provide some practical tools or techniques that participants can take away.
The Hope and Cope Programme has 4 sessions
The sessions are delivered fortnightly.
They take place on an agreed weekday from 10.30 -1.00
We take a maximum of 10 women per round
If you would like more information please contact the office
Email: info@glosrasac.org.uk
Telephone: 01452 305421
Advice and advocacy
GRASAC will tell you about your options and guide you through the criminal justice system if you wish to report your experience to the Police.
GRASAC can also help you connect with other organisations with specialist expertise that can help your particular circumstances. Also see our resources and guides
For anyone who has experienced rape, sexual assault or abuse very recently, and wishes to report the crime, contact the Police (dial 999 in an emergency or 101 if you are not in immediate danger) or Hope House Sexual Assault Referral Centre. They will listen to you, take evidence and guide you through the initial legal process. Physical evidence can be gathered within 7 days of the offence
Self-care Resources and guides
GRASAC SELF HELP GUIDE – DOWNLOAD HERE
GRASAC are happy to post a printed copy of our self-help guide to you if you email us at info@glosrasac.org.uk with your postal address.
If you have experienced rape, sexual assault or abuse very recently, and wish to report the crime, contact the Police (dial 999 in an emergency or 101 if you are not in immediate danger) or Hope House Sexual Assault Referral Centre on 0300 421 8400.
They will listen to you, take evidence and guide you through the initial legal process. Physical evidence can be gathered within 7 days of the offence.
Independent Sexual Violence Advisor (ISVA)
Independent Sexual Violence Advisor (ISVA) can support anyone who lives in Gloucestershire and has experienced sexual violence, irrespective of age, gender and background. The ISVA will be sensitive to your needs and will help you to make informed choices.
Independent Sexual Violence Advisor (ISVA) offer a free and confidential specialist service providing practical help and emotional support to anyone who has been raped or sexually assaulted at any time in their lives.
Sometimes it can be difficult to talk to your family, friends or partner about what has happened to you or you may not have told anyone at all. The Independent Sexual Violence Advisor can provide the opportunity to talk in a safe and confidential environment. The ISVA service is about helping you to make informed choices, not about telling you what to do.
The ISVA can support you in a number of ways:
- To help you decide if you wish to report to the police and give you information about the legal process and your rights
- Liaise with the police and prosecution service on your behalf and advocate when needed.
- Support you from report through to court
- Identify what other support you may need and help you get other specialist support, e.g. counselling, mental health support, sexual health, substance and alcohol misuse
What to expect:
- The ISVA will contact you and arrange to meet with you if you wish
- You will not be expected to talk about what’s happened. The ISVA will be aware of this and will focus on supporting you through this difficult time.
How you can access the ISVA service:
You can ask for a referral to the service from the Police, NHS or any other agency.
Or, you can self-refer by calling us on 01452 305 421
Talk to us
General enquiries: 01452 305421 or email info@glosrasac.org.uk
Helpline: 01452 526770 or email support@glosrasac.org.uk (Please note this email is for emotional support, for referrals or referral enquiries please contact us via info@glosrasac.org.uk)